13/11/19 – Update
I’ve received an email from Chris at NCP and he is hoping to have a resolution to this issue within 24hrs. I will update further as and when I receive further information.
Having spoken to Greater Anglia who appeared to be happy to wash their hands of the problems users of the train station car have been experiencing with incorrectly issued PCN’s, I’ve now spoken to NCP car parks.
They have asked customers to email, Christopher Hadfield, with any references and details of the issues and they will investigate further. His email address is [email protected]
Please let me know in the comments below of any further issues.
Just wanted to say thank you for taking this forward. We have now received a letter to say we don’t have to pay a charge
Hi Debbie, that’s great news! All the best, James
What is the issue with NCP at Rayleigh Station ? The story seems incomplete.
It appears that the cameras weren’t registering people leaving the car park and some residents received fines for drop-offs.