• Consumer Complaints

    I get pretty fed up when I receive bad service or poor quality goods. With the ever increasing costs of everyday living, we should demand that we receive value for money and ‘get what we pay for’

    Today I’ve stumbled upon this website, resolver – it aims to help write good complaints and direct them to the appropriate person.

    Well, I’ve had cause to complain over a very poor meal in a national chain restaurant yesterday. I’ll let you know how I get on. In the meantime if you’ve got cause for complaint then I recommend you check out the website or download the free app.

  • Hungry For Some Decent Restaurants

    Eating Out can leave a bitter taste in your mouth

    Raw chicken, raw steak, cold food, missing portions & overpriced food – what do all these things have in common? These are just a few of our personal experiences of restaurants & takeaways in Rayleigh.

    We have an abdunace of eating establishments in Rayleigh, some may argue too many, however,  often after eating in these places we wonder why it’s so hard to get a decent meal. Are we eating in the wrong places? Are our expectations too high? It amazes us that a lot of these places are often fully booked.

    I was out for lunch recently with a friend recently and asked for their opinion on the restaurants and takeaways in Rayleigh. “Feels like you’ve just been mugged” he quipped. Hmmm not on our own here then!

    Now, I could be being a trifle unfair here, and this is going to sound awful but it actually has worked on a number of occasions. When we go into a restaurant I say “the last time I came in here, the chicken wasn’t cooked…..” etc. It actually gets results. Our meal if usually spot on!

    This post isn’t about moaning or complaining for no reason, it’s about being fair. I’m all for contributing to the local economy but if the restaurants don’t want my trade by providing the service and quality they are charging me for, I’ll happily take my business elsewhere as I’m sure others will.

    For now I think I’ll stick to home cooking but if you know of a hidden gem of a restaurant in Rayleigh, let me know in the comments below.