Sometime ago I wrote about Sanctuary Housing and there slow response to dealing with tenants complaints/requests. Well, last week I have finally heard back from Emma Keegan, MD of Sanctuary Housing, that finally after a painful 6 months, Sanctuary Housing have completed the work they promised a resident.
I’m not so sure what the hold up was but I’m pleased that the resident has finally got a result.
A final word from the tenant….
Lets hope with your interest, they actually do something about how things have been allowed to get although I doubt it very much.!
It seems the tenant has lost all faith in Sanctuary, but I will continue to work on behalf of residents to make sure Sanctuary provide the service to ALL their tenants and hold them to account should they fail to deliver. Speaking with other Councillors, it would seem that we are not the only ones to be shining a spotlight on Sanctuary Housing.
Watch this space!